With Outside Drop Off, your order is left outside at ground level: at the curb, in your driveway, or next to your front door, garage, or loading dock. Carrying items inside, unpacking, assembly, and packaging removal are not included.
What's included
Scheduled delivery. 24–48 hours before delivery, you'll be contacted to confirm the exact day and time window.
Your order is left outside at ground level: at the curb, in your driveway, or next to your front door, garage, or loading dock.
What's not included
Carrying items inside your home or building
Unpacking
Assembly
Packaging removal
Who it's best for
Outside Drop Off works best for smaller orders, or when you have help to bring the items inside. Furniture boxes can be large and heavy, so plan ahead.
How to prepare for delivery day
An adult (18+) must be present to receive the delivery.
Have people ready to help move the boxes inside.
Make sure the delivery truck can reach your address, and check your building's delivery rules in advance.
Inspect your order at delivery
Please check every item when it arrives. If anything is damaged or missing, take photos and email [email protected] within 48 hours. Every order is insured during shipping, and we'll make it right.
Need more help with delivery?
If you'd like the items brought inside, choose Inside Drop Off. If you'd like our team to deliver to the room of your choice, unpack, and assemble, choose White Glove Delivery by Sohomod. Available options and their cost depend on the items in your cart and your ZIP code, and you'll see them at checkout before you pay.
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