I was very skeptical ordering sight unseen from an online store, especially when spending so much money for a dining room. I did have to contact them and they were friendly and helpful. Unbelievably, the shipment arrived 2 1/2 weeks after it was ordered, as stated. The local furniture stores had a 3 month or more wait!! When it arrived, everything was so carefully packed and protected. The quality of the product is incredible. The instructions were horrible and at least an hour of time was spent figuring out what piece went where on the china cabinet. But it is gorgeous, SOLUD furniture, I highly recommend Sohomod, and I will definitely be purchasing more furniture and recommending them to everyone.
It was excellent
by Kia B. Verified
Their pricing was very competitive and that's why I used them.
by Ameena N. Verified
Their reps were great and I haven't had any trouble in the process. I've been really impressed with their packaging and have ordered a lot of items because I've changed homes and hadn’t had anything damaged.
by Leopold B. Verified
Our purchase is still being shipped but the online ordering process was fine.
by Olli L. Verified
My wife told me about Sohomod. So far, we had a fine experience with them. Their online ordering process is generally easy. However, it doesn’t recommend a lot of similar products very well.
I'm very pleased
by Gareth L. Verified
I've recently bought many items from Sohomod because it's nice that the order comes right to my door. Their website is very good about saying what's available. A lot of websites show something is available and then when you order, suddenly it is in back order.
Great Company. Very Responsive
by Randall S. Verified
They are great to do business with. They sell some nice furniture from companies such as J&M Furniture and Modway, but most important is their service. They are very responsive and bent over backwards to help us, especially as there were many delays (on our side). Delivery people are very professional and helpful. Note that they do not take the packaging away, but they do remove it to a place such as your garage. We had two deliveries and in one case the person did a fabulous job and packed up all of the non-recyclable packing materials and folded the boxes quickly and compactly. The other people just brought them to the garage, but at my request separated most of the cartons (for recycling) from the other packaging materials. It is important to note that they do their own deliveries (at least where we live) and do not apparently outsource to a third party, which helps to control quality. Highly recommended. Hope to buy from them again.
Works for me
by Damon C. Verified
The prices are affordable, website is very easy to navigate and there's a lot of choices.
I will be shopping here again
by Mara M. Verified
I ordered a jewelry armoire from Sohomod and when I received the product, it was damaged. So of course I was mad and called customer service and the gentleman that handled my issue was very friendly and pleasant, and took care of me. The product itself is gorgeous and very good quality, it's just a shame it is badly damaged.
My overall experience has been the best
by Rickie H. Verified
So far it’s been great with Sohomod. I’m building a house and I was looking for something unique. I checked out Sohomod, their things are different from what other stores have. Ordering online was very easy. The response when the delivery came was great and I can’t say anything bad about it. Customer service has been great. My only problem is that the credit limit they have on my card is too small.
by Garin E. Verified
Look, I understand things go missing or late or whatever. So far with Sohomod I have only talked with nice people who really took an interest in what we asked.
by Estelle C. Verified
Ordered 3 area rugs. Great deal!!! 1 of the rugs were lost in transit, but after a brief phone call they said they would ship a new rug out. Showed up 3 days later.