CUSTOMER SERVICE
by TRICIA G. Verified
So far my experience has been horrible. They could not have been more wonderful and responsive until I placed my order of $2,600.00. They told me my items were all in stock and be delivered in 6-14 days.
My order was placed on 1/8/2025. Magically, half my order was then on backorder. Now, I am still waiting for my delivery date for EARLY THIS WEEK for my other half. EARLY THIS WEEK is over tomorrow. People work and need to make arrangements. The responses have been rude, short and anything but forthcoming and accomodating. Something isn't right. Not to mention, they wouldn't give me a discount on the backorder even though it said IN STOCK and able to be delivered by 1/21/2025 upon ordering.
Would I recommend it to a friend? Never