Furniture ships as scheduled delivery. At checkout you can choose from up to three delivery options, depending on the brand and your ZIP code:
Outside drop off - left at the curb or next to your front door, garage or loading dock.
Inside drop off - brought into the first ground-level room or into an elevator building. No walk-ups.
White glove delivery - delivered to the room of your choice, placed, unpacked and assembled.
Delivery cost and the estimated delivery date are shown at checkout after you enter your ZIP code. A Certificate of Insurance (COI) is available on request, so please check your building's delivery rules in advance.
Do you ship internationally?
Yes, we do! While Sohomod primarily ships within the U.S., international customers can still place orders by using a freight forwarding service of their choice. In case your order needs to be shipped to Canada or Mexico contact us for the quote.To ship internationally:1. Arrange with a freight forwarder that delivers to your destination country.2. At checkout, enter the freight forwarder's U.S. warehouse address as your shipping address.Once the order is delivered to the forwarder, they will handle the rest of the international shipping process.Please note: Sohomod.com is not responsible for any fees, taxes, or delivery issues once the order has been handed off to the freight forwarder.If I ordered multiple items, will they ship together?We always aim to ship your items together when possible. However, shipping may be split based on:
Availability – In-stock vs. made-to-order items
Brand – Items from different brands may ship from separate warehouses
Location – Some items ship from different fulfillment centers
If your order is split into multiple shipments, you'll receive a separate tracking number for each. Rest assured, we'll keep you updated every step of the way!Note at Checkout:You can leave a note during checkout with any specific delivery instructions or preferences for how you'd like your order to be shipped.We'll do our best to accommodate your request and follow the instructions provided.
Do you offer Finance?
Yes, Sohomod offers flexible financing options to help you furnish your space without the upfront financial burden.Financing Options Available:
Affirm: Choose to pay over 3, 6, or 12 months with interest rates as low as 0% APR, depending on your creditworthiness.
Afterpay: Split your purchase into four interest-free payments, paid every two weeks.
Klarna: Shop now and pay later with flexible options like 4 interest-free payments or monthly financing plans—subject to approval.
Where is Sohomod located?
The main distribution center located at 107 Trumbull St, Elizabeth, NJ 07206, USA. This facility handles the storage, processing, and shipping of many of our products.We work with multiple warehouses and manufacturers to ensure fast, reliable delivery across the country.
Do you have showrooms?
Yes, we do! Sohomod has showrooms available for office furniture and high-end furniture collections.Our showrooms allow you to experience the quality and design of select pieces in person before making a purchase.
What payment methods can I use?
At Sohomod.com, we offer a variety of secure and convenient payment options to accommodate your preferences:
Credit & Debit Cards: We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
Affirm: We offer flexible financing options through Affirm, allowing you to pay for your purchase in installments over time.
Afterpay: We offer a 4-installment payment plan with no interest, paid every two weeks.
Klarna: We offer flexible financing options through Klarna, allowing you to shop now and pay later with flexible options like 4 interest-free payments or monthly financing plans—subject to approval.
Apple Pay: We accept Apple Pay for secure and convenient online payments.
Google Pay: We accept Google Pay for secure and convenient online payments.
Cash on Delivery (COD): Available in limited states only. To check if COD is available in your area, you will see this option at checkout if available.
Other Payment Methods: Bank Transfer, Check
What is your return policy?
In-stock items can be returned or exchanged within 30 days of delivery if they are unassembled, in like-new condition and in the original packaging. Return shipping and paid services such as inside delivery or assembly are not refunded.Special order and made-to-order items are non-returnable, and canceling a special order is subject to a 20% restocking fee. Clearance and final sale items are also non-returnable.See our Worry-Free Guarantee for the full return policy.
What if my item arrives damaged or missing parts?
If your item arrives damaged, please contact our customer support team immediately. We will arrange a free replacement for you as quickly as possible.To expedite the process, please have the following ready:
Your order number
Clear photos showing the damage
A brief explanation of the issue
Our team is here to make it right and ensure you receive your item in perfect condition.
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