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Log Set 30" Self-trimming Plug-in Electric Firebox by Dimplex

Product Details Reference# 62173
Item # DF3015 Brand: Dimplex
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  • Product Details
  • Shipping & Delivery
  • Returns & Exchanges
  • Reviews
  • Questions & Answers

Description

The 30" plug-in electric firebox offers a 120 volt plug-in firebox with thermostat controlled fan-forced heat. The pulsating embers and LED inner glow logs molded from real wood logs for incredible realism with patented electric flame technology.
Flame technology
Our patented flame technology creates a truly realistic fireplace, giving the fire its depth and dancing flame that you will only find with Dimplex®.

Realistic log set
Dimplex® fireplace logs are hand crafted and molded from real wood logs, offering an incredibly realistic log set.

Year-round comfort
Enjoy the ambiance of the flame with or without the heater for year-round comfort and enjoyment.

Thermostat control
Includes a thermostat controlled fan-forced heater to ensure consistent comfort throughout your home.

LED inner glow logs
Patented LED inner glow logs and pulsating ember technology allow the logs and embers to glow in concert creating an unmatched realistic fireplace experience.

Multi-flame
The multi-flame technology allows you to adjust the speed of the flame to create the perfect atmosphere to suit your mood or room.

Interior light controls
Adjust the interior lights within the firebox to your required levels in order to enhance the visibility of the logs and create ambiance in any room.

Green
The green alternative. No harmful particulates or emissions and 100% efficient.

Safe
With no flame heat or emission and a glass front that remains cool to the touch; our fireplaces are the safe choice for your home.

Dimensions

Width (W)
31 7/16"
Depth (D)
10 9/16"
Height (H)
26 3/8"

Shipping & Delivery

At Sohomod, we understand the importance of delivering your purchases in a timely and efficient manner. That's why we have a top-notch shipping and delivery service to ensure that your items reach you in perfect condition.

Our shipping and delivery process begins the moment you place your order. Our team of experienced logistics specialists will work with you to schedule a delivery time that is convenient for you.

We offer a range of delivery options, including outside drop-off, inside drop-off, and room of choice with full assembly, so you can choose the option that best suits your needs.

Outside Drop-Off
Your items will be left at the curb of the ground floor only (inside your driveway or placed next to your front door, garage, loading dock). This service does not include set up or assembly of items or removal of packaging materials. Scheduled Delivery.
Inside Drop-Off
Your items will be delivered to the first ground-level room (first dry area, inside garage) or inside your apartment (elevator building). This service does not include set up or assembly of items or removal of packaging materials. No Walk-Ups. Scheduled Delivery. Certificate of Insurance & Building Restrictions.
Room of Choice with Full Assembly
Please, prepare areas where delivery personnel will pass through, cover floor & walls.

What is included: 'Delivery in the Room of Choice (ground floor) + Placing Furniture + Unpacking + Assembly' in the room of your choice + trash removal to the customer's bin. Scheduled Delivery. Certificate of Insurance & Building Restrictions.

Returns & Exchange. Worry free guarantee.

Customer service is our top priority. We want you to love your new furniture and be happy with the purchase. If you are not satisfied with your purchase, you can return or exchange it.

To complete the return and exchange, all you need to do is contact our support team or just simply reply to your order confirmation email. We will issue a credit as soon as the returned item is back to the warehouse.

Easy Step-by-Step Return
  1. Notify us within 60 days of receiving your purchase.
  2. Return in original Package (if the item was unpacked, please pack it back in original package).
  3. Ship the item back to the warehouse (we will send you instructions with the return number «RMA#»).
  4. Get your money back.
The Details

We do place a few limitations on our returns policy, but we think that they are fair.

Notify within 60 Days

We accept all returns and exchanges within 60 days of receiving your purchase.

Return in original packaging

Our products are well packaged for shipping purposes. Without the original packaging we will not be able to accept your return.

Refund process

Products returned during the 60 Day Risk-Free Trial period will be inspected within 48 hours of receiving the merchandise into our warehouse, to ensure that they are in like-new condition. We will then process your request and issue a credit to your credit card or PayPal within one day. You will receive the email confirmation once the refund is complete. Depending on your card issuer’s policies, it may take up to 5 business days after we issue your refund for the credit to appear.

As new condition

This means that if you have damaged the product, we will not be able to accept your return. Moreover, we cannot accept returns for merchandise that has been already assembled, unless it arrives pre-assembled.

Custom orders & special orders

Please note that the custom orders are non-refundable and are non-returnable

Not happy with the Color?..

All returns based on the color subject goes through the same process: ‘Notify within 60 Days’ + ‘Return in original packaging’ + ‘As new condition’ + ‘Additional Shipping fees’ will apply even if your order states ‘Free Delivery’

Custom orders & special orders based on Color-issue are non-refundable and are non-returnable. (In case you've made the decision to cancel it, we will withhold the 20% restocking fee for any canceled Special Order + ‘Additional Shipping fees’ will apply even if your order states ‘Free Delivery’)

Additional services & shipping fees

Our additional services and shipping fees are non-refundable. This includes fees paid for in-room delivery, for assembly service and for delivery and pick-ups, even if your order states «Free Delivery» we still pay to the shipping companies for those services.

Each service fee vary from $50 to $250. If you have questions please contact us before you made a purchase.

Sale, clearance, discounted & outlet items

All clearance, discounted and items are sold as «Final Sale» are non-refundable.

Mattresses

Mattresses are non-refundable and are non-returnable.

Cancellation
  • Orders picked up the the warehouse or loaded into the truck for the delivery is considered as the shipped order.
  • Orders that are being held in our warehouse for delayed delivery at the request of the customer and layaway orders cannot be cancelled.
  • If the order has already been shipped, and then cancelled, please refer to the return policy. (You will be responsible for the shipping charges even if your order states Free Delivery we still pay to the shipping companies for those services.)
  • In Summary...

    We care about every our customer, and we want you to be happy with your purchase. And, if you're not happy, we want to make it easy to get a refund or replacement. We do this because we would want this if we were in your position.

    4.75 out of 5
    5 stars
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    4 stars
    25% (1)
    3 stars
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    M
    Morgan T. Verified Customer
    12/1/2019
    Excellent Fireplace The fireplace is beautiful. I have had it installed for a little over two weeks and everyone who sees it thinks it is a real flame and wonder how I am venting the smoke. Even my builder was impressed. I looked at all types of fireplaces for our new addition for over a year and settled on this model of electric fireplace. The price is unbeatable, installation was super easy. The flame looks real. Beyond happy with the purchase.
    E
    Edmund S. Verified Customer
    11/26/2019
    Been a great alternative to a traditional fireplace Our family purchased these fireboxes with the intent of placing them inside our non-functioning fireplaces to a) provide supplemental heat, b) create an ambiance that was desperately lacking in our family space, and c) to a certain extent 'childproof' our fireplaces by filling them up. It has succeeded in all of those! Plus, easy to setup, relatively quiet (can have a soft conversation with it on), great lighting with the flames and logs, and easy to use remote. Would recommend.
    L
    Louie B. Verified Customer
    10/27/2019
    We bought two of these electric fireplaces (DF3015) We put these back to back in a place that had a see thru fireplace before and we could not be happier with the way they turned out.
    A
    Anil W. Verified Customer
    10/8/2019
    Complete Satisfaction (almost) We are very happy with the unit. Our only complaint concerns the remote control. It works fine, but heaven help the person with arthritic hands who has to change the batteries in it! I am quite strong, but the cover was a bear to remove.
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