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We do place a few limitations on our returns policy, but we think that they are fair.Notify within 14 Days
We accept all returns and exchanges within 14 days of receiving your purchase.Return in original packaging
Our products are well packaged for shipping purposes. Without the original packaging we will not be able to accept your return.Refund process
Products returned during the 14 Day Risk-Free Trial period will be inspected within 48 hours of receiving the merchandise into our warehouse, to ensure that they are in like-new condition. We will then process your request and issue a credit to your credit card or PayPal within one day. You will receive the email confirmation once the refund is complete. Depending on your card issuer’s policies, it may take up to 5 business days after we issue your refund for the credit to appear.As new condition
This means that if you have damaged the product, we will not be able to accept your return. Moreover, we cannot accept returns for merchandise that has been already assembled, unless it arrives pre-assembled.Custom orders & special orders
Please note that the custom orders are non-refundable and are non-returnableNot happy with the Color?..
All returns based on the color subject goes through the same process: ‘Notify within 14 Days’ + ‘Return in original packaging’ + ‘As new condition’ + ‘Additional Shipping fees’ will apply even if your order states ‘Free Delivery’
Custom orders & special orders based on Color-issue are non-refundable and are non-returnable. (In case you've made the decision to cancel it, we will withhold the 20% restocking fee for any canceled Special Order + ‘Additional Shipping fees’ will apply even if your order states ‘Free Delivery’)
Our additional services and shipping fees are non-refundable. This includes fees paid for in-room delivery, for assembly service and for delivery and pick-ups, even if your order states «Free Delivery» we still pay to the shipping companies for those services.
Each service fee vary from $50 to $250. If you have questions please contact us before you made a purchase.Sale, clearance, discounted & outlet items
All clearance, discounted and items are sold as «Final Sale» are non-refundable.Mattresses
Mattresses are non-refundable and are non-returnable.Cancellation
We care about every our customer, and we want you to be happy with your purchase. And, if you're not happy, we want to make it easy to get a refund or replacement. We do this because we would want this if we were in your position.
We all know that we spend most of our time in the living room. But you might not know that the boring furniture of your living room is playing havoc on your exhausted mood after the college or university. Furniture, that is attractive to eyes as well as comfortable to spend your day in it, is all that you need right now. Let New Pacific Direct interfere to serve you the finest, most comfortable and elegant furniture at your doorsteps.Highest Quality in Your Budget
NPD promises to serve finest quality furniture within your budget. At NPD house, the employees work under the code of fulfilling client requirements along with ensuring 100% quality, comfort, and cost-effectiveness.NPD Home Furnishings
NPD Home Furnishings offer a wide variety of products including furniture for living room, bedroom, and drawing room. Occasional Tables for living rooms include stylish coffee tables, consoles, cube tables, round tables, high glass tables, and more. The Ottoman and Cube furniture includes a good variety of leather, cushioned and fabric coated ottomans, poufs, and more. A wide variety of media stands, bookcases and cabinets are also available.
From accent chairs to room dividers, chests and cabinets, and benches, NPD has unlimited offers to transform your home into an attractive and smart places. Our bedroom furniture includes a huge range of beds and storage items like closets and cabinets.
If you are planning to start your home office or renovate the existing one then NPD is a one stop shop for furniture solutions. From highly functional tables to office desks, chairs, and sofas, we have everything to accommodate you, and that too at lowest possible prices.NPD Office Furnishings
Are you looking for cool office furniture? Are you tired of boring and uncomfortable furniture in your office? Do you want to impressive your clients with your smart office décor? Then NPD has good options for you. Out office furniture including office chairs, sofas, tables, racks, and cabinets are manufactured with optimum care and consideration to maximize its use and minimize the acquisition of floor and wall space.Wide Variety of Materials to Choose
NPD takes pride in offering not only a huge variety of furniture items but also a huge variety of materials for selection. From leather to fabric, polyester filling, glass, aluminum, and variety of wood types, we manufacture furniture that suits your needs!